General Information COVID-19

As we continue to monitor the ever-evolving situation surrounding the COVID-19 outbreak and its impact on people and countries around the world, it is important to us that you have visibility into what we are doing as a company to protect our customers and employees and that we remain committed to ensuring the highest level of service and support to you.

Kraus & Naimer UK and our Manufacturing Companies are fortunate thus far to be able to continue to operate and support our customers. We are operating our manufacturing, sales and service centres with minimal disruption. If there is any change in our ability to deliver on our commitments, we will promptly contact affected customers.

The health and safety of our employees, customers and partners is always our highest priority. We recognize the important responsibility we have as global citizens to do all we can to help secure public well-being during this health emergency. We have dedicated preparedness and response teams in place and have implemented safeguards in each of our facilities worldwide to minimize risk to our associates and visitors. Our housekeeping and sanitization efforts have been greatly expanded and our employees have been instructed on taking appropriate precautions to limit the spread of all contagions. We will continue to observe and follow the most recent COVID-19 protocols as directed by the CDC and WHO.

Maintaining close relationships with our customers is very important to us, and we are committed to ensuring you have continuous access to our teams. We have systems in place to enable our customers to connect with our sales and technical professionals remotely.

Kraus & Naimer UK remains focused on keeping our customers and partners safe and healthy, and our business systems agile so we are able to best serve and support our communities. Thank you for your patience, trust and support during these challenging times. We will not let you down.

Yours sincerely

Mark Donoghue
General Manager